Customer Service - Ordering & Delivery
- Ordering:
- Ordering our award winning meat and pies from our online shop couldn't be simpler. Just add the items you wish to purchase
to your cart and once you have finished shopping click to checkout. Most of our customers find it easier to create their own Meadowfresh online account which offers the following advantages:-
View your order history
Keep track of the orders you have placed on the Meadowfresh website.
Update your account details
Save time at the checkout. When you log in to your account your preferred delivery address will automatically be entered at the checkout.
Create product reviews
Let other site visitors know what you think about our products and your online shopping experience at Meadowfresh.
Keep informed about Meadowfresh news and special offers
Sign up for our regular email newsletters and receive mouthwatering recipes, discount vouchers and special offers from Meadowfresh.
To create an account, click on the 'My Account' link at the top of every page.
Please note that altough creating an account makes it simpler to manage your orders and purchase from our online shop, you do not have to create an account in order to purchase from the Meadowfresh website. You can easily checkout as a guest by following the simple instructions at the checkout stage.
Payment can be made by any credit/debit card or from your PayPal account through our secure PayPal payment gateway. You do not need to have a PayPal account in order to purchase from our online shop. Upon completion of your order we will send you an email confirming that your order has been successful.
Please note that all weights stated on the product pages are approximate. Products may be slightly over the stated weight but will never weigh less. - Meadowfresh Shipping & Delivery:
- Delivery
Delivery cost to anywhere in mainland UK is £10.00. Your order will be packed in our special thermally insulated containers and arrive perfectly chilled or frozen, depending on the products you have ordered. Delivery is by national courier and will normally be shipped within 3 working days of placing the order. Unfortunately exact delivery times are not possible but we can arrange for your order to be left in a safe place or with a neighbour if you are out.
Where do you deliver to?
Our delivery service is currently only available to addresses in mainland UK. If you are outside this area and would like to purchase our products please contact Meadowfresh as we may be able to help.
Delivery Days
Our deliveriey days are Tuesday to Friday inclusive.
Choose your preferred delivery day
Meadowfresh deliveries are usually dispatched within three working days of your order being placed. You can choose a delivery day and date that is most convenient for you. Please contact us by email or telephone on 01246 277886 if you would prefer delivery on a specific day.
Order amendments
If you need to change your order or delivery address after you have placed your order please contact us as soon as possible on 01246 277886. Please note that orders cannot be amended once they have been despatched from our premises.
Delivery address
Orders will be despatched to the shipping address entered at the checkout stage which will usually be the credit/debit carholders address. If you require your order delivered to another address after you have placed your order please contact us to arrange.
A full refund or replacement product(s) will be issued according to your preference
Due to the perishible nature of our products returns should reach us prior to the best before date displayed on the packaging. Further details on our Returns Policy can be found on our Terms & Conditions page by clicking on the link below.
